Purchases are shipped from our warehouse via Canada Post or UPS and are expedited within 24 hours. Shipping times vary depending on location, but generally your order should be received within a week.
Canadian customers are subject to pay all applicable taxes.
Purchases that are shipped from our warehouse are expedited within 24 hours. Shipping times vary depending on location, but generally is from one to two weeks.
Additional duties and customs fees may be due upon receipt. In the event of a delay, we will notify you by email.
Please note that we do not provide free return shipping for orders, customers are responsible for the shipping cost pertaining to returned goods.
ZayZay is not responsible for tariffs, taxes, brokerage fees or any other costs required to import merchandise. Some orders may arrive with C.O.D. conditions that are the responsibility of the customer. Orders that are undeliverable will be returned, and customers will be required to pay for outbound and return freight cost.
If you are placing an order outside of Canada or the U.S., please contact us at firstname.lastname@example.org.